FAQ

If your product has not arrived , please enter the tracking number on the Yamato Transport website to check.
*It takes 1 to 2 days for the shipping number to be updated.

If you are unable to track it, please contact us.

I want a delivery note and receipt

I want to change the delivery address
Once your order is complete, we may not be able to accept changes or cancellations to your order, including the shipping address, even if the item has not yet been shipped.
Please be sure to check before placing your order.
*We will respond to your inquiries in order, but please note that we will not be able to respond if the ordered items are already being processed for shipping.

I would like to change my payment method after placing an order .<br>Due to the system, we are unable to change your payment method.

Do you have other sizes?
Products with different sizes are displayed on the product page.
Products not listed are available in one size only.
I would like a product catalog .<br>We do not provide a product catalog.
We apologize for the inconvenience, but please check the website.